> For the complete documentation index, see [llms.txt](https://help.aiaibot.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://help.aiaibot.com/chatbot/integration/unblu-live-chat-integrieren.md).

# Unblu Live-Chat integrieren

## Voraussetzungen

Damit Sie einen Unblu Live-Chat in Ihren Chatbot einbauen können, müssen Sie ein [Konto bei unblu.com](https://www.unblu.com/de/) besitzen.

## Unblu Live-Chat integrieren <a href="#unblu-live-chat-integrieren-0-0" id="unblu-live-chat-integrieren-0-0"></a>

1. API Key in Unblu hinzufügen hinzufügen

In Unblu, klicken Sie auf Ihr **Profilbild → Konto verwalten → API Keys**.

Wählen Sie danach die Option **New API key** oben rechts aus, geben Sie dem API Key einen Namen und optional noch eine Beschreibung.

2. Unblu JavaScript Snippet integrieren

Kopieren Sie das JavaScript Snippet mit dem soeben erstellen API Key und fügen Sie es Ihrer Website laut den Anweisungen von Unblu hinzu.

3. JavaScript API einfügen

Nun kann die folgende JavaScript API unter das soeben eingefügte JavaScript Snippet kopiert werden:

```html
<script src="https://unblu.cloud/unblu/js-api/v2/visitor/visitor-api.min.js">
</script>
```

{% hint style="info" %}
**Wichtig:** Findet ein Live-Chat Handover von aiaibot zu Unblu statt, so ist die Chatbot-Session für den User nach Abschluss der Live-Chat Unterhaltung beendet.
{% endhint %}


---

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