Why does my chatbot not show?

There may be several reasons why you cannot see your chatbot on the requested page.


First of all, check whether you have activated the domain of your website. To be able to play out a chatbot, at least one domain must be configured. You can find out exactly how this works here.

Website integration

Check if the aiaibot script tag is integrated on your website. You can find out how this works here.


You need at least one active and published story. Read more here.


To display the chatbot on a website you need at least one active trigger. A path is stored in the trigger to control on which path of your website the chatbot should be displayed. You can find more information here.

Was this article helpful?
0 out of 0 found this helpful