With the Bildschirmfoto_2020-10-22_um_08.50.51.png-widget, you can transfer your chatbot user to a live-chat on Slack, Unblu or  through a conversation-API on a third-party system. You will find step by step information on how to configure and use this widget in our integrations tab under Slack Live-Chat or Unblu Live-Chat (the guide on how to integrate a third-party system will follow).


With the Slack option, the users stay and chat in the chatbot window, and with the Unblu option, the aiaibot chatbot window turns into an Unblu window. With both options, the employees receive a push message on Slack or Unblu that a new chat has been started.


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