The widget allows you to display dynamic Robot-generated lists and carousel items to users in the web chat. This feature is included only in the Enterprise Plan. In the Professional Plan, you can use the widget with a static list. Users can then select an option from the list or carousel, which is stored in a variable.
Create static list (Professional Plan)
To display a static list to users, you must first create a variable with the desired choices. To do this, drag the Variable Widget to the location in the story where you want the selection to appear. Enter a variable name. The individual options you want to give users in a list can be entered in the «Value» column, separated by a semicolon. There is no limit to the number of values:
Confirm the entries for the variable by clicking on . Then drag the Dynamic List widget under the Variable widget in the Story Builder. Carousel elements cannot be used with this widget in the Professional Plan. This is only possible in the Enterprise Plan. Give the list a title and under «Source Variable» add the name of the variable you just created. Under «Variable name» you can specify the name of the variable in which the selection made is to be saved:
Confirm your entries again by clicking on . In the chatbot, the list is displayed as:
Create dynamic list (Enterprise Plan)
The plugins for this feature are currently under development and will be released soon.