Use aiaibot with the Microsoft Teams app

 

Prerequisites:

  • You need to know your MS Azure/Teams Tenant ID in which you want to use the app
  • You need access to the Microsoft Teams admin center in order to allow the app in your organisation
  • You need access to your aiaibot account

 

Setup Microsoft Teams

The aiaibot app needs to be allowed, in order for users to install in Teams. 

Go to the following page, search for the aiaibot app and allow the app

https://admin.teams.microsoft.com/policies/manage-apps

 

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Direct link to app configuration:

https://admin.teams.microsoft.com/policies/manage-apps/3d441c64-2959-4607-b887-714586cab765

 

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Customise the Microsoft Teams app

Hit Customize

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Customise the app to your needs in the following screen

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Setup aiaibot

  1. Go to https://app.aiaibot.com
  2. Login with your credentials
  3. Go to Robot Module settings page
  4. In the MS Teams Section, choose the following values:
    1. JSON Webhook: MS Teams (can vary, this is the name of your Messaging Integration)
    2. API: MS Teams (can vary, this is the name of your Messaging Integration)
    3. Tenant ID: The ID of your MS Azure/Teams tenant

 

Install the app in Microsoft Teams

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  1. Go to your Microsoft Teams Client
  2. Install the app (https://appsource.microsoft.com/product/office/wa200004662)
  3. Write something or react to the welcome message of the bot

 

Troubleshooting

If the app is not setup for use with aiaibot yet, you'll get the following dialog

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Get in contact with your aiaibot Customer Success Manager for further information.

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